AC/DC Power Bank 2000W – Portable Solar Power Station for Multiple Voltages

Sold By : Sandtown Store

$771.27

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Shipping

Shipping Continents: Africa


Shipping Countries: Zambia


Shipping States: Lusaka (Zambia), Northern (Zambia), Muchinga (Zambia), Central (Zambia), Southern (Zambia), Eastern (Zambia), Luapula (Zambia), Copperbelt (Zambia), North-Western (Zambia)


Ready to ship in 3-5 business days from China


 

Shipping Policy

Shipping Policy

Welcome to The Online Vendor, your go-to marketplace for both locally produced and imported goods. We proudly connect Zambian buyers with a diverse range of products, ensuring that whether you're buying something crafted right here in Zambia or imported from abroad, you get the best shopping and shipping experience.

Shipping Methods for Imported Goods
For items sourced internationally, particularly from China, we work with reliable global shipping partners to ensure your products arrive safely. While shipping times may vary based on the destination and weight of your order, the following are our standard options for shipping imported goods to Zambia:

SHIPPING METHOD ESTIMATED DELIVERY TIME
Express Cargo (20Kg+) 30 - 90 business days
Express Air (1Kg - 20Kg) 7 - 21 business days

Please note that these times are estimates and may vary depending on factors such as customs clearance and local delivery logistics.

Shipping Methods for Local Goods
For products made or stocked locally in Zambia, we partner with trusted Zambian couriers to ensure quick and reliable delivery. Our standard local delivery options include:

Lusaka and Nearby Areas: 1 - 2 business days
Other Regions within Zambia: 1 - 5 business days
We’re committed to supporting local businesses, so you can expect fast, reliable service when purchasing Zambian-made goods from our platform.

Important Shipping Details
Customs & Local Delivery: For imported goods, customs procedures may affect delivery times. We will always keep you informed of any delays or issues that arise.

Free Shipping Offers: From time to time, we may offer free shipping on qualifying orders or during promotional periods. Stay tuned to our website or subscribe to our newsletter for the latest updates.

At The Online Vendor, we pride ourselves on being Zambia’s marketplace for both local and imported goods, delivering to your doorstep wherever you are in Zambia. If you have any questions or need help tracking your order, our customer support team is always ready to assist.

Thank you for shopping with us and supporting local businesses!

The Online Vendor Management


 

Refund Policy

Return & Refund Policy

At The Online Vendor, we value your satisfaction above all. Whether you're buying local products or imported goods, we want you to be happy with every purchase. If for any reason you're not completely satisfied, we accept returns and offer refunds within 30 days of the purchase date. Please review the conditions below for a smooth return process:

Conditions for Returns:
Products must be returned in their original packaging and in new, unused condition.
Customers are responsible for return shipping costs, unless the product is defective or incorrect.
If the product is defective or you received the wrong item, we’ll provide you with a prepaid return shipping label for hassle-free returns.
Refunds will be issued in the original form of payment, minus any shipping fees. Please allow up to 21 business days for the refund to reflect in your account.
How to Request a Return:
If you need to return an item, simply contact our customer service team. We’re here to assist you every step of the way and will work to ensure your satisfaction. Whether you're shopping from a local seller or receiving imported goods, our goal is to provide you with the best possible experience on The Online Vendor.

Thank you for shopping with us, and we look forward to serving you again!

The Online Vendor Management

Additional information
Weight 28 kg
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Location

Product Location

Baiyun District, Guangzhou, Guangdong, People's Republic of China
Warranty Policy

THE ONLINE VENDOR REFUND POLICY

 

Effective Date: 01 October 2023

 

1. Introduction

 

    Welcome to The Online Vendor Marketplace. We value your satisfaction and strive to provide a seamless experience for both our vendors and customers. This Refund Policy outlines the terms and conditions regarding refunds for products and services purchased through our online marketplace.

 

2. Refund Eligibility

 

    2.1. Vendor Responsibilities:

 

    – Vendors on our platform are responsible for setting their own refund policies. Please refer to the specific vendor’s refund policy for details regarding refunds for their products or services.

 

    2.2. Customer Rights:

 

    – As a customer, you have the right to request a refund within  thirty (30) days from the date of purchase, provided that the product or service meets the criteria outlined in this policy.

 

3. Refund Criteria

 

    To be eligible for a refund, the product or service must meet one or more of the following criteria:

 

    – The product received is defective, damaged, or not as described.

    – The service provided was not performed as specified in the service description.

    – The vendor fails to deliver the product or service within the agreed-upon timeframe.

    – Other circumstances as determined by The Online Vendor Marketplace.

 

4. Refund Process

 

    4.1. Customers:

 

    – To request a refund, customers must contact the vendor directly within thirty (30) days of the purchase date.

    – If the vendor does not respond or resolve the issue within a reasonable timeframe, customers can escalate the issue to The Online Vendor Marketplace support for assistance.

 

    4.2. Vendors:

 

    – Vendors are responsible for processing refunds in accordance with their stated refund policy.

    – Vendors must communicate refund decisions to customers promptly and professionally.

 

5. Dispute Resolution

 

    In the event of a dispute between a vendor and a customer regarding a refund, The Online Vendor Marketplace may step in to mediate and facilitate a resolution.

 

6. Non-Refundable Items

 

    Some products or services may be marked as non-refundable. These items are not eligible for refunds unless they meet the criteria outlined in Section 3.

 

7. Payment Method Refunds

 

    Refunds will be issued to the original payment method used for the purchase.

 

8. Changes to Refund Policy

 

    The Online Vendor Marketplace reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all purchases made after the effective date of the updated policy.

 

9. Contact Us

 

    If you have any questions or concerns about our Refund Policy, please contact us at The Online Vendor Marketplace.

 

By using The Online Vendor Marketplace, you agree to abide by the terms of this Refund Policy. It is essential to review the specific refund policies of vendors before making a purchase, as they may have different refund terms and conditions.

 

The Online Vendor Team

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